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Angus Reid Global Monitor : Polls & Research
Spam A Growing Problem For E-mailers
(CPOD) May 24, 2003 - Unsolicited messages are becoming a hassle for American e-mail users, according to a poll by Gallup. 67 per cent of respondents say they get a lot of "spam", a 30 per cent jump since March 2000.
Spam currently accounts for 46 per cent of all e-mail messages sent worldwide, and costs billions of dollars to companies each year in lost productivity. The European Union (EU) is currently considering a ban on unwanted messages. In the United States, jail time is being sought for senders of unsolicited e-mail in Virginia.
Free e-mail providers usually have higher rates of unwanted messages, but only 13 per cent of respondents say they have stopped using a service because of spam. Another 24 per cent say they have considered quitting.
Polling Data
Do you get a lot of "spam" or unwanted e-mail messages?
Mar. 2000 | Apr. 2003 | |
Yes | 37% | 67% |
No | 63% | 33% |
In the past year, have you quit an e-mail service or considered quitting an e-mail service because of the amount of "spam" e-mail you get?
Yes, quit | 13% |
Yes, considered quitting | 24% |
No, did not | 63% |
Source: Gallup
Methodology: Telephone interviews to 1,001 American adults, conducted from Apr. 22 to Apr. 23, 2003. Margin of error is 4 per cent.
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